Multidisciplinary experience designer from Australia. Currently working with UP42 in Berlin, previously worked with Aesop, CT&I, Redbubble, and General Assembly.
I’ve been working as a Researcher, Designer, Facilitator for seven years. I love to getting to know people and understanding what they need to make their lives easier.
Improving tasking orders monitoring - we saw a 77% increase in online order monitoring.
PEXA Service Blueprint - resulting in 35% less reach out to customer support
A11y Camp Conference - speaking about research ethics and responsibility of a researcher
See presentation
Discount bundles - allowing users to add discounts contributed to 35% more revenue
Inclusive Banking Usability Research - informed design changes and hardware adjustments